Privacy policy

Xecta Privacy Policy

Last Updated: August 2025

Xecta Holdings LLC, a Delaware limited liability company (“we”, “us”, or “our”), operates the xecta.group website (the “Service”). This Privacy Policy explains how we collect, use, and protect your personal information, and the rights you have regarding your data.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Definitions

  • Cookies – Small data files stored on your device which may include an anonymous unique identifier.
  • Data Controller – The person or entity determining how and why personal data is processed.
  • Data Processor / Service Provider – A third party processing data on behalf of the Data Controller.
  • Personal Data – Information identifying an individual (e.g., name, email, phone number).
  • Usage Data – Data collected automatically (e.g., IP address, browser type, pages visited).
  • Service – The xecta.group website and related booking and customer support services.

2. Information We Collect

Personal Data

  • Name, email address, phone number
  • Billing address, shipping address
  • Payment details (processed via trusted third parties)

Usage Data

  • IP address, browser type/version, pages visited, time/date of visits, device information

Tracking & Cookies Data

  • We use cookies, beacons, tags, and scripts to track usage, store preferences, and improve performance.
  • Types: Session Cookies, Preference Cookies, Security Cookies

3. How We Use Your Data

  • Provide and maintain our Service
  • Process your bookings and payments
  • Communicate with you (including changes and updates)
  • Provide customer support
  • Improve our website and services
  • Detect, prevent, and address fraud or technical issues
  • Send you promotional offers (unless you opt out)

4. Legal Basis for Processing (GDPR)

  • To perform a contract with you
  • You have given consent
  • Legitimate business interests not overridden by your rights
  • To comply with the law

5. Data Retention

We keep your Personal Data only as long as necessary to fulfill the purposes set out in this policy and comply with legal requirements.

6. Data Transfers

Your data may be transferred to and stored in countries outside your residence. By using our Service, you consent to such transfers.

7. Disclosure of Data

  • To comply with legal obligations
  • To protect our rights, safety, and property
  • To prevent fraud or investigate wrongdoing
  • To service providers who process data for us under strict confidentiality

8. Security of Data

We use commercially reasonable security measures to protect your Personal Data, but no system is 100% secure.

9. Do Not Track

We do not currently respond to “Do Not Track” browser signals.

10. Your GDPR Rights (If Applicable)

  • Access, update, or delete your data
  • Request correction of inaccurate data
  • Object to our processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

Contact us to exercise these rights. We may verify your identity before responding.

11. Service Providers

  • Analytics (Google Analytics, Microsoft Bing, Facebook Ads, Twitter Ads)
  • Payments (Stripe, American Express, Paynt, and other PCI-DSS-compliant processors)

12. Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their privacy practices.

13. Children’s Privacy

We do not knowingly collect data from individuals under 18. If you believe a child has provided us data, contact us for deletion.

14. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date. Significant changes may be communicated via email or site notice.

15. Cookie Policy Summary

  • Enable site functionality
  • Remember preferences
  • Provide analytics and targeted advertising

You can manage or delete Cookies in your browser settings. Disabling Cookies may limit functionality.

16. Contact Us

📧 hello@xecta.group
🌐 www.xecta.group